Frequently Asked Questions
- You have charged my Credit Card – why?
Dellmont is a provider of multimedia solutions. The charge on your credit card is made for a product or service that you purchased on a website operated by Dellmont.
Our company name is stated on all of these websites, and Dellmont is also named on purchase confirmation e-mails. Please check which kind of products or services you have purchased around the day that your card was charged.
- Can you provide more information about the credit card payment?
We have an online tool that allows you to check your payment. Please click HERE and fill out the requested information. After clicking the link to the form you will be transferred to a secure page ("HTTPS" in the prefix of the web page address and the "lock icon" will be visible in the status bar of your browser).
- I made a payment through Dellmont but haven’t received any product or service – can you help?
Please note that sometimes it may take a while for the product or service to be delivered. This may depend on the payment method you have used.
If you are certain that there has been a problem with your purchase, please submit a query to the website on which you made your purchase, or contact our general Customer Services below.
If this did not answer your question please enter our Customer Services below.